Health Services

Targeted Care at Mike O'Callaghan Military Medical Center

We're pleased to announce that we have implemented the Targeted Care program to better service our beneficiaries. Targeted Care matches individuals seeking care with the appropriate support. Targeted Care allows providers to more efficiently use existing mental health resources to meet current demands. With Targeted Care, beneficiaries are connected to the most appropriate resource to support their needs. This allows them to have the best course of care.

Examples of support include making an appointment with a Mental Health or Primary Care Behavioral Health (PCBH) provider. This support can also include connecting beneficiaries to non-medical support such as Military and Family Life Counselors, chaplains, Military OneSource, etc.

Individuals who are matched with clinically appropriate services within the Mental Health Clinic may attend group therapy sessions that meet their needs. Individual therapy within the Mental Health Clinic also remains an option as clinically appropriate—no one will be turned away or denied specialty care that wants it.

How it Works

The goal of Targeted Care is to:

Increase readiness through ensuring that beneficiaries are offered the best resource to match their presenting concerns.
Increase access to care, and
Reduce wait times

Targeted Care FAQs

What is Targeted Care?
Targeted Care matches individuals seeking care to the appropriate support. Examples of support include: Making an appointment with a Primary Care Behavioral Health (PCBH) provider, or connecting them to non-medical support such as Military and Family Life Counselors, Chaplains, Military OneSource, etc., or receiving specialty mental health services.

Individuals who are matched into the Mental Health Clinic may attend group therapy sessions that meet their needs. Individual therapy within the Mental Health Clinic also remains an option, as clinically appropriate.
What is vectoring?
Vectoring is a preliminary matching process where a trained clinician will match individuals with services that are clinically appropriate for their needs. This can be done over the phone or in person. Individuals can call or visit the Mental Health Clinic and a technician will begin the matching process.
What is the purpose of Targeted Care?
Targeted Care allows providers to more efficiently use existing mental health resources to meet current demands. With Targeted Care, beneficiaries are connected to the most appropriate resource to support their needs. This allows them to have the best course of care most efficiently.
What is the benefit of Targeted Care?
Targeted Care helps coordinate all installation resources. This increases readiness, access to care, and reduces the time spent waiting for both initial and follow-up mental health appointments.
What is the goal of Targeted Care?
The goal of the Targeted Care Program is to:
- increase readiness through ensuring that beneficiaries are offered the best resource to match their presenting concerns.
- increase access to care, and
- reduce wait times.
What is the Continuum of Care?
The Continuum of Care is a scale that matches a beneficiary’s stress/distress level with the appropriate resources and care for them. The Continuum identifies distress level in individuals and matches them to the appropriate resource for the individual’s needs.
What makes Targeted Care different?
Targeted Care synchronizes and expands the number of resources available (clinical and non-clinical) to address individual needs. It better aligns the resource to the individual need and optimally utilizes resources to address various levels of distress across a continuum of care.
What kind of professionals will be working with me to get the appropriate care?
The Mental Health Clinic is staffed by board-certified and licensed psychiatrists, nurse practitioners, psychologists, clinical social workers, professional counselors, drug and alcohol counselors, amongst a host of other professionals.
What mental health services can I get within my Primary Care setting?
Primary Care Behavioral Health (PCBH) providers are licensed psychologists, social workers, or professional counselors available in many primary care clinics to address behavioral health concerns.

PCBH treats behavioral health conditions by providing skills that you can practice at home to reduce symptoms and improve daily functioning.
Do I need a referral to be seen by a Primary Care Behavioral Health (PCBH)?
No. You do not need a referral to be seen by PCBH.
How can I make an appointment with Primary Care Behavioral Health (PCBH)?
Contact your Primary Care clinic to make an appointment with PCBH. This can be done through calling the Appointment Line, 702-653-CARE (2273), or messaging your PCM through the MHS GENESIS Patient Portal.
What if I just want to be seen by a specialty care provider, not another resource?
No one will be turned away or denied medical care. Our trained clinicians and provider extenders will work with all Service Members seeking mental health support services to provide the most clinically appropriate recommendations for care.

Contact Us

Phone

702-653-3880

Hours

Monday–Thursday
7:30 a.m. to 6:30 p.m.
Friday
7:30 a.m. to 4:30 p.m.

Walk-In Hours

Monday–Friday
7:30 a.m. to 3:30 p.m.

Location

4311 Carswell Ave.
Building 340
Nellis Air Force Base, Nevada 89191

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