The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.

During this partial government shutdown, the Mike O’Callaghan Military Medical Center – Nellis Air Force Base remains open and continues to honor scheduled medical and dental appointments. Our patient appointing service is open and we're still taking requests for appointments. We're doing our best to minimize impact on our beneficiaries and their health care. The Hospital’s Emergency Department, Operating Room, Primary Care and Specialty Care services are fully operational. Ancillary services (pharmacy, laboratory, radiology) also remain operational. As always, safe and high-quality health care remain our priority. Please call 702-653-CARE (2273) to schedule or cancel appointments. For questions about TRICARE during the shutdown, please visit www.tricare.mil/shutdown.

Health Services

Refill Prescriptions

Refills require three (3) duty days for processing and may be picked up at the Satellite Pharmacy.  Controlled medications will not be released for pick up any sooner than three (3) calendar days from when you would run out of your current supply.  Regular medications may be requested when 75% of your current supply has been used. 
 
Refills will be held for seven (7) duty days.  If you fail to pick them up within that time, the prescription will be reversed and product returned to the shelf.  If this happens, you must message us or call our call center to re-request the medication.  The same three (3) duty day turnaround will apply.  Please ask to be signed up for prescription notifications so you will be sent a text message when your refill is ready for pick up.

Refill Requests

You may request refills by:

  • Requesting a refill in the "Rx Refills" tab in the MHS GENESIS Patient Portal
  • Calling the automated refill line at 775-415-7872
If you’re out of refills, contact your doctor for a new prescription before coming to the pharmacy.

Contact Us

Online

Patient Portal

Send a message to “Nellis Pharmacy”

Hours

Monday–Friday
8:00 a.m. to 5:00 p.m.
Scheduled Closures

Location

4311 Carswell Avenue
Building 340
​Nellis Air Force Base, Nevada 89191​

Phone

702-653-CARE (2273), Option 4, Option 1, Option 3

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