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Live in the West Region? There is now a referral approval waiver in place through April 30, 2025. Learn More. Also, you have until April 30 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

Health Services

Refill Prescriptions

Refills require three (3) duty days for processing and may be picked up at the Satellite Pharmacy.  Controlled medications will not be released for pick up any sooner than three (3) calendar days from when you would run out of your current supply.  Regular medications may be requested when 75% of your current supply has been used. 
 
Refills will be held for seven (7) duty days.  If you fail to pick them up within that time, the prescription will be reversed and product returned to the shelf.  If this happens, you must message us or call our call center to re-request the medication.  The same three (3) duty day turnaround will apply.  Please ask to be signed up for prescription notifications so you will be sent a text message when your refill is ready for pick up.

Refill Requests

You may request refills by:

  • Requesting a refill in the "Rx Refills" tab in the MHS GENESIS Patient Portal
  • Calling the automated refill line at 775-415-7872
If you’re out of refills, contact your doctor for a new prescription before coming to the pharmacy.

Contact Us

Phone

702-653-CARE (2273), Option 4, Option 1, Option 3

Hours

Monday–Friday
8:00 a.m. to 5:00 p.m.
Scheduled Closures

Location

4311 Carswell Avenue
Building 340
​Nellis Air Force Base, Nevada 89191​

Online

Patient Portal

Send a message to “Nellis Pharmacy”

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