New Prescriptions
As of January 1, 2023, the Mike O'Callaghan Military Medical Center Pharmacy does not accept hard-copy prescriptions. Please ask your provider to send us your prescriptions electronically.
The Mike O'Callaghan Military Medical Center Pharmacy requires you to activate your prescription -- this means we will
not fill your medication unless you contact us.
If your doctor is located at our facility, the prescription will be sent electronically to the Main Pharmacy. If you would like the prescription filled immediately after you were seen, please pull a ticket from the kiosk located in the Main Pharmacy’s waiting lobby to begin the filling process.
New Prescription Activation
If you were seen by an off-base provider or you were seen at the hospital but do not need your medications right away, there are 3 ways to activate your new or renewal prescription. Remotely activating your prescriptions via text message or the Patient Portal are the preferred ways to activate your prescriptions and reduce the amount of time you spend waiting at the Pharmacy. Please note: Effective January 1, 2023, in-person activation at the Satellite Pharmacy is no longer permitted.
- Text message
- Scan QR code (below) or text “Get in Line” to 833-653-4575
- You will be entered into our queue at the Main or Satellite Pharmacy. Your new prescriptions will be activated and you will be called if there are any questions.
- All new or renewal prescriptions received within the last 72 hours will be processed and ready for pick up within 3 hours at the Main or Satellite Pharmacy.
- Patient Portal
- Message us via the MHS GENESIS Patient Portal to “Nellis Pharmacy”
- Include: DOD ID, date of birth, medication(s), and phone number
- Your prescriptions will be ready for pick up at the Main or Satellite Pharmacy the same day (for new prescriptions) or in three (3) duty days (for refills).
- Phone
- Call us at 702-653-CARE (2273), Option 4, Option 1, Option 3
Paper Prescription
As of January 1, 2023, the Mike O'Callaghan Military Medical Center Pharmacy will no longer accept hard-copy prescriptions. Please ask your provider to send us your prescriptions
electronically.
Prescription Notifications
Please ask to be signed up to receive prescription notifications! We will send you a text message notification if we run into any issues while processing your prescription. For example, if we run out of stock or need to call the doctor for a clarification, you will be notified so that you do not have to return to the pharmacy if your prescription is delayed. You will be notified once your prescription is ready for pickup.
