Health Services

New Prescriptions

The Nellis Pharmacy requires you to activate your prescription -- this means we will not fill your medication unless you contact us.
If your doctor is located at our facility, the prescription will be sent electronically to the Main Pharmacy. If you would like the prescription filled the same day you were seen, please pull a ticket from the kiosk located in the Main Pharmacy’s waiting lobby to begin the filling process.

New Prescription Activation

If you were seen by an off-base provider or you were seen at the hospital but do not need your medications filled the same day, there are 3 ways to activate your new or renewal prescription. Remotely activating your prescriptions via text message or the Patient Portal are the preferred ways to activate your prescriptions and reduced the amount of time you spend waiting at the Pharmacy.

  1. Text message
    • Scan QR code (below) or text “Get in Line” to 1-833-653-4575
      • You will be entered into our queue at the Main or Satellite Pharmacy. Your new prescriptions will be activated and you will be called if there are any questions.
  • All new or renewal prescriptions received within the last 72 hours will be processed and ready for pick up within 3 hours at the Main or Satellite Pharmacy.
  1. Patient Portal
    • Message us via the MHS GENESIS Patient Portal to “Nellis Pharmacy”
      • Include: DOD ID, date of birth, medication(s), and phone number
    • Your prescriptions will be ready for pick up at the Main or Satellite Pharmacy in three (3) duty days
  2. Phone
    • Call us at 702-653-CARE (2273), Option 4, Option 1, Option 3

Paper Prescription

Pull a ticket at the Satellite Pharmacy Kiosk.

Prescription Notifications

Please ask to be signed up to receive prescription notifications! We will send you a text message notification if we run into any issues while processing your prescription.  For example, if we run out of stock or need to call the doctor for a clarification, you will be notified so that you do not have to return to the pharmacy if your prescription is delayed.  You will be notified once your prescription is ready for pickup.

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Contact Us


Pharmacy Call Center
702-653-CARE (2273), Option 4, Option 1, Option 3


Main Pharmacy
7:30 a.m. to 5:00 p.m.
Satellite Pharmacy
8:00 a.m. to 5:00 p.m.


Main Pharmacy
4700 Las Vegas Blvd North
Building 1300, First Floor
Nellis Air Force Base, Nevada 89191

Satellite Pharmacy
4311 Carswell Avenue
Building 340
‚ÄčNellis Air Force Base, Nevada 89191‚Äč


Patient Portal
Send a message to “Nellis Pharmacy”
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Don't forget to keep your family's information up-to-date in DEERS.