Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

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U.S. Air Force Staff Sgt. Minh Tran, third from the left, a medical technician assigned to COVID Theater Hospital-1, and his civilian colleagues prepare to move a patient at Los Angeles County + University of Southern California Medical Center, Los Angeles, Calif., August 10, 2020. Tran is a member of a medical support team deployed from the 60th Medical Group, Travis Air Force Base, Calif., which integrated with hospital staff to provide additional medical support. U.S. Northern Command, through U.S. Army North, remains committed to providing flexible Department of Defense support to the Federal Emergency Management Agency in support of the whole-of-America COVID-19 response. (U.S. Army photo by Lt. Col. Charles Calio)

March 16, 2021

99th Medical Group deploys in response to COVID-19

NELLIS AIR FORCE BASE, Nev. — Members of the 99th Medical Group were deployed to California at the request of the Federal Emergency Management Agency and the state of California in response to a surge of COVID-19 patients Jan. 7 to Feb. 13, 2021.

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