Referral Management Center (RMC)
Stop by the Referral Management Center front desk once your provider has entered a referral for you and before you depart the medical facility. This will permit the staff of the RMC to ensure the referral is visible to RMC staff and validate the contact information we will use to try to reach you. For an URGENT or ASAP referral, call the RMC within three days. For a routine referral, once 10 days have passed, call the RMC. Audiocare is the automated calling system that is programmed to contact patients to schedule in-house referrals. If the call to you goes to voicemail the automated machine leaves voicemail; to prompt you to call the RMC to schedule the specialty appointment.